Unique Perspective.
Tailored Process.

The Norton Group is a public adjusting firm representing policyholders in Metro Atlanta, the State of Georgia, and the Southeastern United States.

The Norton Story

The Norton Group, Inc. is a public adjusting firm representing policyholders in Metro Atlanta, the State of Georgia, and the Southeastern United States. Our President, James P. Norton founded the Norton Group in 1998 after working for nearly a decade with another public adjusting firm. He began his career in 1989, as part of an expansion into the southeastern market. Mr. Norton was instrumental in numerous storm response campaigns throughout the Southeastern United States and the Caribbean. During this time, Mr. Norton was tasked with duties primarily in Metro Atlanta. He identified a need in the Atlanta market and created The Norton Group with a vision to dedicate more resources and time to a select clientele. Since 1998, Mr. Norton has committed to bring the most talented insurance professionals to the aid of policyholders.

What is a Public Adjuster?

Public Adjusters are experts on property loss adjustment who are retained by policyholders to assist in preparing, filing and adjusting insurance claims. Employed exclusively by a policyholder who has sustained an insured loss, these professionals manage every detail of the claim, working closely with the insured to provide the most equitable and prompt settlement possible. A public adjuster inspects the loss site immediately, analyzes the damages, assembles claim support data, reviews the insured's coverage, determines current replacement costs and exclusively serves the client, not the insurance company.

- National Association of Public Insurance Adjusters

Why choose The Norton Group?

The Norton Group is committed to be your exclusive claim management solution. Our state-licensed public adjusters are able to offer a unique perspective and a tailored process based on the characteristics of your property, business, or home. We leverage our relationships in the market to maximize your claim settlement and streamline the recovery.


Our public adjusters are state licensed and are required to receive continuing education. We
work exclusively for policyholders.


The Norton Group has been in business since 1998. We’ve managed thousands of claims and have hundreds of references.


We believe being proactive in the claim drives the strongest results. Our public adjusters offer a lean, streamlined approach to claim management.

Patricia Yarbrough, PhD, PT

The Norton Group was our best course of action in obtaining a positive outcome.

Douglas J. McAlpine, J.D., CPA

Your services increased the value of the claim by more than fifty percent over the opening offer.

Sharad Bivek

…readily available, returned phone calls promptly and in the true measure of your worth were able to come away with a settlement that I would not have been able to get on my own.

Michael Habif

I am confident our recovery from this loss would not have been as significant if you were not representing our interests.

Victor J. Economy

… I was skeptical at first but within 20 minutes of talking with you I felt confident you were the right person to help me…

Ready to Talk?

The Norton Group has provided public adjusting services since 1998.

We don’t work for insurance companies, we work for you.

3717 Roswell Rd Ste 200, Atlanta GA 30342